Skill4Life Driver Training operates in full accordance with the DVSA-approved ADI Code of Practice, ensuring transparency, professionalism, and integrity in all dealings with pupils.
🧭 1.
Personal Conduct
- Maintain professional behaviour at all times — courteous, honest, and respectful.
- Never discriminate on the grounds of race, religion, gender, disability, or orientation.
- Avoid any behaviour that could bring the profession into disrepute.
- Maintain appropriate personal hygiene, appearance, and dress standards.
🚗 2.
Business Dealings
- Clearly explain terms of business before instruction begins (rates, cancellation policy, lesson duration, etc.).
- Provide accurate information about services — no false or misleading claims.
- Handle all money and records responsibly and transparently.
- Keep accurate appointment and financial records.
📘 3.
Driving Instruction
- Provide instruction in a calm, supportive, and patient manner.
- Avoid any activity that could distract or endanger while teaching.
- Tailor instruction to suit the individual’s ability, experience, and learning style.
- Use a properly maintained and insured vehicle suitable for instruction.
📄 4.
Advertising
- All advertising must be clear, truthful, and not misleading.
- Do not claim guaranteed passes or DVSA endorsement.
- Display any association logos (e.g., DIA, DVSA, or scheme membership) accurately and with permission.
🧠 5.
Continuing Professional Development (CPD)
- Keep professional knowledge up to date — rules, best practice, and DVSA standards evolve.
- Engage in periodic training or peer review.
- Reflect on feedback and test outcomes to improve teaching quality.
🧾 6.
Complaints and Discipline
- Deal promptly and professionally with any complaints.
- Cooperate fully with the DVSA or professional associations during investigations.
- Respect pupil confidentiality at all times.